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Privacy Notice

Definitions

"GDPR" - General Data Protection Regulation

"PII" - Personally Identifiable Information


We do not store any payment card information

Your privacy is protected and not used or sold to any third parties. The information you supply us is used only to contact you as needed, for delivery purposes.

Payments are placed using a third party gateway (“Stripe”). See their privacy policy at https://stripe.com/gb/privacy

This page explains our privacy policy and how we will use and protect any information about you that you give us when you visit this website.


The Data Protection Act and GDPR

Under the Data Protection Act and GDPR, we have a legal duty to protect and secure any information we collect from you and ensure that you have full control over how your data is used. We use technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it.

We do not pass on your details to any third party for marketing purposes or government department unless you give us permission to do so.


What information do we collect?

We collect two kinds of information from visitors to Groovy Home: feedback (through visitors emailing us) and site usage information, with cookies and log files.


Data retention and the right to be forgotten

PII that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

To request information that we have on you, amendments, or if you’d like all of your data to be erased then please contact our Data Protection Officer specified at the bottom of this policy and we will implement your request within 30 days.

If you send an email or letter to us, asking for information, we may need to contact other third parties to find that information. If your question is technical, we may need to pass it to our technology partner

We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for six months for reference and audit purposes, after which it is deleted.

Data relating to orders are kept for a minimum period of 5 years to allow us to analyse and understand activity of customers over time to help provide a better experience and product selection to our website users.


Cookie policy

Cookies are pieces of data that are often created when you visit a website, and contain an identifier (a string of letters and numbers).

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.


Cookies that we use

Essential Cookies

Cookie name - Set by - Expiry date

zenid - .www.groovyhome.co.uk - End of browser session
Purpose:
this cookie is just there for the cart itself and that is allowed

Cookie name - Set by - Expiry date

AID - .googleadservices.com - 1year
AID - .google.com - 1year
ANID - Google - 1year
ANID - .google.com - 1year
OGPC - Google - 2months
Purpose:
Allows Google to remember searches, interactions ads or search results, and clicks to ad websites. Also used by Google to track you across devices using your Google account - see Google's Cookie Documentation -https://policies.google.com/technologies/types

Cookie name - Set by - Expiry date

APISID - Google - 2years
APISID - .google.com - 2years
GED_PLAYLIST_ACTIVITY - .googleads.g.doubleclick.net - End of browser session
NID - .gstatic.com - 6months
NID - .google.com - 6months
NID - Google - 6months
SAPISID - .google.com - 2years
SAPISID - Google - 2years
SID - Google - 2years
SID - .google.com - 2years
SSID - .google.com - 2years
SSID - Google - 2years
SIDCC - .google.com - 3months
HSID - Google - 2years
HSID - .google.com - 2years
Purpose:
Gathers information for Google advertising. We use these cookies to make advertising more attractive to users and more valuable for editors and advertisers. Security cookie to protect users data from unauthorised access

Cookie name - Set by - Expiry date

UULE - wwwGoogle - 1day
1P_JAR - .google.com - 1month
Purpose:
These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics.

Cookie name - Set by - Expiry date

DSID - .doubleclick.net - 2weeks
IDE - .doubleclick.net - 2years
opti-userid - googleads.g.doubleclick.net - 3months Purpose:
This cookie is used for re-targeting, optimisation, reporting and attribution of online adverts.

Cookie name - Set by - Expiry date

__atuvc - www.groovyhome.co.uk - 1year
- This cookie is created by AddThis.com, a social sharing service. The cookie is used to make sure the user sees the correct updated count if they share a page.

__cfduid - .cloudflare.com - 1 year
__cfduid - .groovyhome.co.uk - 1 year
Purpose:
is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis

Cookie name - Set by - Expiry date

__smToken - www.groovyhome.co.uk - 1year
__smVID - www.groovyhome.co.uk - 1month
Purpose:
The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not

Cookie name - Set by - Expiry date

_biz_pendingA - .cloudflare.com - 1year
_biz_uid - .cloudflare.com - 1year
_biz_nA - .cloudflare.com - 1year
_biz_flagsA - .cloudflare.com - 1year
Purpose:
Optimizely 3rd party – Cookies are used to remember users’ settings as well as for authentication and analytics.

Cookie name - Set by - Expiry date

_ga - .cloudflare.com - 2years
- Used to distinguish users
_ga - .groovyhome.co.uk - 2years
- Used to distinguish users
_gat - .groovyhome.co.uk - 24hrs
- Used to recognise a computer when a user visits the website
_gid - .cloudflare.com - 2days
- Used to distinguish users.
_gid - .groovyhome.co.uk - 2days
- Used to distinguish users.
Purpose:
from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

Cookie name - Set by - Expiry date

__cfduid - .jquery.com - 1year
__utma - .jquery.com - 2 years
__utmc - .jquery.com - End of browser session
__utmz - .jquery.com - 6 months
Purpose:
Compiling information and providing information on website use statistics without identifying individuals who visit jQuery.

Cookie name - Set by - Expiry date

_hp2_id.3538148622 - .cloudflare.com - 2year
These cookies are used to track user behavior on the site, which allows us to better understand how users are using the site.
_hp2_ses_props.3538148622 - .cloudflare.com - 24hours
These cookies are used to track user behavior on the site, which allows us to better understand how users are using the site. Only some employees of Fagbokforlaget have access to this information.
_mkto_trk - .cloudflare.com - 2years
This cookie is associated with an email marketing service provided by Marketo. Contains unique alphanumeric value to associate visitor to a Marketo person record. Used for web activity tracking.
datr - .facebook.com - 2years
used to differentiate legitimate visits to our website from illegitimate ones.
fr - .facebook.com - 3months
Purpose:
is used for advertisement purposes

Cookie name - Set by - Expiry date

optimizelyBuckets - .cloudflare.com - 10years
Stores the JavaScript Object Notation of variations into which the user has been classed, which enables a consistent experience across sessions where comparative testing of interface designs (A/B testing) is occurring, set by Optimizely, Inc.
optimizelyEndUserId - .cloudflare.com - 6months
Stores a combination of time stamp and random number to uniquely identify a user, which enables comparative testing of interface designs (A/B testing), set by Optimizely, Inc.
optimizelySegments - .cloudflare.com - 10years
Stores the JavaScript Object Notation of the user’s audience dimension information, which enables comparative testing of interface designs (A/B testing), set by Optimizely, Inc.

Cookie name - Set by - Expiry date

reg_ext_ref - .facebook.com - End of browser session
reg_fb_gate - .facebook.com - End of browser session
reg_fb_ref - .facebook.com - End of browser session
sb, wd - .facebook.com - 2years
Purpose:
These cookies, provided by Facebook, are set when a visitor is logged in to or otherwise using their service. This allows a user to easily comment or share an article with their peers through the social network.

Cookie name - Set by - Expiry date

trwv.uid - .cloudflare.com - 2years
Purpose:
Contains unique alphanumeric value to associate current visitor with the Marketo Web Personalization record. Used for personalization of visitor’s content

Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

Chrome

https://support.google.com/chrome/answer/95647?hl=en

Firefox

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Opera

http://www.opera.com/help/tutorials/security/cookies/

Internet Explorer

https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-co

Safari

https://support.apple.com/kb/PH21411

Edge

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

Blocking all cookies will have a negative impact upon the usability of many websites

If you block cookies, you will not be able to use all the features on our website.


Your activity

Log files allow us to record visitors' use of the site. Log files do not contain any personal information and they are not used to identify any individual patterns of use of the site.

What happens when I link to another site? We do not pass on any personal information you have given us to any other site.

Groovy Home contains links to other websites, and of other organisations. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any site which collects personal information.


Amendments to this policy

We may update this policy from time to time by publishing a new version on our website

You should check this page occasionally to ensure you are happy with any changes to this policy.


Our details

This website is owned and operated by Karrus Capital Ltd.

We are registered in England and Wales under registration number 11035480, and our registered office is at Camden, London, UK.

Our principal place of business is at 27a Greencroft Gardens, London, NW6 3LN

You can contact us:

  1. using our website contact form - https://www.groovyhome.co.uk/contact_us.html
  2. by telephone, on +44 (0)20 3137 1344
  3. by email, using [email protected]

Data protection officer

Our person responsible for data protection is Kunj Shah, and you can contact Kunj at [email protected]